SIMS World Wide, Trusted Trade, Engineered
SIMS World Wide

Supply chain integrity. Customs authority. Capital recovered.

Trade exposure, converted into recovered capital and defensible control.

Trusted-trade systems, engineered since 2001: the controls, evidence, people and technology that make legitimate trade secure, compliant and provable.

Arrange a private briefing

Recovered for a single apparel importer

$1.05M

Duty drawback on goods re-exported to the EU, approved and filed with CBP.

Drawback entitlement expires five years from import. The window is already narrowing.

The record

30+

years of supply chain engineering and modeling

14

consecutive years training CBP Supply Chain Security Specialists

1,500+

CBP regulatory auditors trained

6

continents of government and enterprise engagements

Three horizons of exposure. Begin with the one already in motion.

The three mandates we are retained for most, ordered by the cost of delay.

Days remaining

Active detention

Cargo held at the border

Forced-labor and admissibility detentions resolved with documentary evidence of the actual chain, not supplier attestations. Every day in detention is working capital immobilized.

Detention response → Engagement within the week
Weeks remaining

Examination scheduled

A validation or audit is imminent

Gap assessment, security profile, evidence index and rehearsal, delivered by the firm that trained more than 1,500 of the CBP auditors who conduct these examinations.

Validation preparation → Ahead of the visit
Quarters remaining

Entitlement expiring

Duty is owed to you and no claim has been filed

Overpaid duty and unclaimed drawback recovered through lawful channels. Entitlement lapses five years from import. One recent mandate: $1.05M, approved and filed.

Duty recovery → Success fee

Recovery amounts and timelines depend on the facts. Certification, validation, refund and clearance remain agency decisions and are never guaranteed.

How the measurement works

One SKU, one authorized price. Every price it actually sold at.

For each SKU the Index holds the price you authorized, then reads every price it actually sold at. Any sale outside the band becomes an exception with a dollar value: the gap times the units that moved.

Inside the engine →
Price variance monitor
ILLUSTRATIVE

SKU

WC-4410-10

Authorized price

$48.20 US contract, tier 1

Tolerance

±4% configured

$29authorized band$58

Observed prices, 90 days

EntityAuth.ActualVar.Exposure
Health system AGPO contract $48.20 $48.20 0.0% $0
Distributor BTier 2 authorized $51.90 $46.10 -11.2% $10.8K
Online marketplaceUnauthorized seller $54.00 $36.75 -31.9% $11.0K
OUS re-importPlaced in LatAm market $54.00 $31.40 -41.9% $25.3K

Exceptions

3 of 4 entities

Units outside band

3,620

Price exposure

$47.1K

Exposure = (authorized price minus actual price) × units. Shown as modeled exposure, not a realized loss, until each exception is validated against evidence.

What the outcomes look like

Four engagements, four kinds of number.

VerifiedApparel, US to EU

Duty drawback on re-exported goods

$1.05M duty recovered, approved and filed
Duty recovery →
ObservedSouthern Africa AEO pilot

Cargo custody across a live corridor

0 undetected breaches across the pilot

Every seal event and handoff recorded; more than 50 active participants across administrations and operators.

Secure corridors →
Identified opportunityManufacturer, Section 232

Entry-population test, not a sample

$1.106M gross overpayment identified

An identified opportunity, subject to broker reconciliation. Not a recovery until it is filed and paid.

Customs compliance →
VerifiedMed-surg distributor

Working capital freed at the border

6 days of border dwell removed

Six fewer days in customs freed $1.8 million in trapped cash and produced $1.26 million in recurring annual benefit.

Read the case →

What we do

Twelve services. One operating system.

Twelve services, grouped so you can find yours quickly. Every engagement tests whether the material, financial and information flows tell the same story. Where they diverge there is cost, risk, delay or integrity failure, and that is the work.

01  /  START FROM THE PROBLEM

Five outcomes, not twelve service names

Most buyers arrive with a symptom rather than a service name. Pick the outcome you are accountable for.

What we fix →

02  /  WHAT IT COSTS

Published ranges, no discovery call first

Free tools, subscriptions, classes and scoped engagements, with the ranges stated up front.

Everything you can buy →

03  /  READY TO TALK

Thirty minutes on your own records

No pitch deck. We look at the exposure sitting in the data you already keep, and tell you what it is worth measuring properly.

Book a 30-minute consultation →

01  /  CTPAT, AEO/OEA AND PIP

Trusted-Trader Programs

Certification is not paperwork. It is a documented control environment a validator can test, and it has to survive the visit.

What it costs and what you get →

What it includes

01 Eligibility strategy and Minimum Security Criteria gap assessment
02 Security Profile, portal submission and governance charter
03 Business-partner screening and site controls
04 Validation preparation, mock interviews and remediation
05 Managed annual maintenance and re-evaluation

Built for
Importers, exporters, foreign manufacturers, forwarders and brokers, rail, air, sea and highway carriers, consolidators, port and terminal operators

02  /  REASONABLE CARE, MADE TESTABLE

Customs Compliance & Duty Performance

Pay no more duty than the law requires, and be able to prove every decision behind it when the entry file is pulled.

What it costs and what you get →

What it includes

01 Classification, valuation, origin and product-master governance
02 Trade remedies, Chapter 99, AD and CVD, forced labor, sanctions
03 Broker governance, entry testing and ACE reconciliation
04 Drawback, First Sale and Foreign-Trade Zone feasibility
05 Audit-readiness review and managed compliance

Built for
General counsel, CFOs, controllers, internal audit, customs and supply chain leaders

03  /  CUSTODY, MADE EVIDENTIARY

Cargo Integrity & Secure Corridors

Most operators can say where a container is. Few can reconstruct where it went and who held it at each step, and prove it.

What it costs and what you get →

What it includes

01 End-to-end custody mapping and handoff controls
02 Seal discipline, tracking and facility controls
03 Anomaly detection and diversion reconciliation
04 Incident reconstruction and evidence packages
05 Secure-corridor and green-lane design

Built for
Customs administrations, shippers, carriers, manufacturers, security leaders, insurers

04  /  POLICY INTO OPERATIONS

Sovereign Customs Modernization

The practitioner layer between what a national program says and what its officers actually do on Monday.

What it costs and what you get →

What it includes

01 National AEO/OEA program architecture and validation method
02 Risk engines, selectivity and post-clearance controls
03 Interoperability: PCS and National Single Window
04 Pilots, stakeholder adoption and donor-ready submissions
05 Officer and private-sector capability building

Built for
Revenue authorities, customs administrations, finance ministries, development partners, prime contractors

05  /  THE NETWORK, NOT THE FREIGHT RATE

Supply-Chain Analysis & Operating Design

Design against total landed cost, service, resilience, customs exposure and custody risk. Freight cost alone optimizes the wrong thing.

What it costs and what you get →

What it includes

01 Network and inventory analysis, discrete-event simulation
02 Total landed cost and working-capital modeling
03 3PL sourcing and cross-border operating design
04 SLAs, KPIs and governance
05 Constraint optimization on real networks

Built for
COOs, VPs of supply chain, logistics and operations leaders

06  /  CONTINUOUS EVIDENCE, NOT ANOTHER DASHBOARD

Trade Technology & Data

Turn shipment, customs, financial and compliance records into evidence that holds, and decisions someone can act on.

What it costs and what you get →

What it includes

01 Interoperability and API layers across customs, ports and partners
02 Custody-event records and e-seal integration
03 Anomaly alerts, analytics and decision support
04 Compliance workflow: classification, screening, licensing
05 AI-supported review under human governance

Built for
Customs authorities, ports, trusted-trader programs, importers, exporters, technology partners

Also available on their own

Six specialist services

Each one sits inside a core offer above and is also scoped as a standalone engagement.

01

Tariff classification

One wrong code repeats on every entry until someone governs it.

What it costs and what you get →
02

Customs valuation

First Sale, assists and related-party pricing: declared value governed, not assumed.

What it costs and what you get →
03

Duty drawback & recovery

Drawback, First Sale and Foreign-Trade Zone feasibility, then implementation.

What it costs and what you get →
04

Forced labor / UFLPA

Origin tracing and custody evidence that answer a detention before it happens.

What it costs and what you get →
05

Data & analytics

Transaction testing, reconciliation and anomaly detection on your own records.

What it costs and what you get →
06

Training & capability transfer

Role-based programs for officers, executives, managers, drivers and partners.

What it costs and what you get →

Why now

Navigating the enforcement landscape

Trade enforcement has entered a more demanding era. Tariffs, forced-labor rules and an expanding prosecution posture increasingly converge on the importer of record. Each pressure below routes to the work that answers it.

01

Tariffs & trade remedies

Shifting tariff schedules, safeguard and antidumping duties, and exemption regimes. SIMS monitors the landscape and structures lawful, defensible mitigation.

Customs compliance & duty →
02

Importer accountability

Heightened enforcement of importer-of-record accuracy, bonding and trusted-trader filing. SIMS readies importers and brokers for the standard.

Trusted-trader programs →
03

Trade-fraud exposure

Expanding civil and criminal liability reaching down the supply chain. SIMS builds the records and internal controls that withstand scrutiny.

Data & analytics →
04

Duty recovery

Where duties were overpaid, SIMS prepares the declarations and entry audits that recover them through the lawful refund and protest channels.

Duty drawback & recovery →
05

Origin integrity & transshipment

Verified country of origin is a frontline test. SIMS binds material, financial and information flows so origin claims hold up under scrutiny.

Tariff classification →
06

Forced labor & traceability

Forced-labor import bans demand traceability several tiers deep. SIMS maps partners and evidences admissibility across the chain.

Forced labor / UFLPA →

Mitigation as a discipline

SIMS does not meet the moment by trading in alarm. It meets it with quantitative discipline, financial fluency and the doctrinal memory of a program it has worked inside since its inception, redesigning the operation so that compliance becomes, once again, the byproduct of running it well.

Expertise & method

We do not estimate exposure. We reconcile it.

SIMS began in applied mathematics and supply chain engineering, not security consulting. Three decades of operations research applied to one question: how do you engineer a supply chain to perform as intended?

2008 letter of commendation from the Director of C-TPAT, U.S. Customs and Border Protection

The letter, 2008

“We view SIMS as a reliable and effective provider of supply chain security training.”

Director, C-TPAT, U.S. Customs and Border Protection

Written after seven of the fourteen consecutive years SIMS designed, delivered and evaluated CBP Supply Chain Security Specialist training. Click the letter to read it in full.

Where the discipline came from

Defense-grade modeling, carried into trade

In short

SIMS World Wide Inc. is a supply chain analysis and optimization company, through and through, with security and compliance built into the same discipline.

01

Founded out of defense modeling

Established in 2001 as a derivative of the Logistics Modeling Center in Hampton, Virginia, a group specialising in stochastic modeling and supply chain analysis for the United States military, with a particular focus on the Joint Strike Fighter program.

02

Carried into civilian trade

Following September 11, SIMS carried that analytical discipline into private enterprise and government agencies including United States Customs and Border Protection. The founding idea never changed: a supply chain is the management of assets in physical form, and security is produced by running it well.

The full client and partnership record, enterprise and government, sits on its own page. Clients & partnerships →

01  /  The doctrine

Security isn’t something we add to a supply chain.

It’s what a well-run supply chain produces.

Run a chain to that standard and security stops being an expense line. It becomes the residue of good engineering, and it can be proven rather than asserted.

Three flows carry every supply chain. When they agree, integrity exists. When they disagree, the disagreement is the finding, and that is where the work starts.

A disciplined supply chain is

E

Efficient

Actual inputs approach planned inputs.

F

Effective

Actual outputs approach planned outputs.

P

Productive

Inputs become outputs without unnecessary waste.

three immutable flows

M

Material

What physically moved.

F

Financial

What money moved with it.

I

Information

What the records say occurred.

02  /  The operating thesis

By exception.
Not by inspection.

Looking everywhere is how consulting bills hours. Knowing exactly where to look is how a supply chain gets fixed.

Traditional engagements scope the whole estate and report months later, so cost scales with scope. SIMS establishes what should have happened, reconciles it against what did, and opens only the exceptions. Cost scales with findings.

Conventional

Scope the estate

Inspect everything, report in months, bill by scope.

SIMS

Open the exceptions

Reconcile first, investigate only what disagrees, bill by findings.

Cost scales with findings, not with scope.

03  /  The order never changes

People. Process. Then technology.

Systems serve strategy, not the reverse. The Platform does not replace expert judgment. It gives expert judgment continuous visibility, structured evidence and scale.

01

People

The judgment that knows what matters, and the training and culture that carry the controls.

02

Process

The procedures that make security repeatable, and the policies personnel are accountable for.

03

Technology

Amplifies judgment. Never replaces it.

04  /  Analytics & supply chain engineering

Operations research, applied to real networks

Quantitative and qualitative modeling combined to optimize design, deployment and efficiency, aligning strategic financial goals with tactical strategy and operational control.

Quantitative methodologies

01 Discrete-event simulation and stochastic modeling
02 Linear and non-linear optimization
03 Constraint management analysis
04 Total landed cost minimization
05 Model verification and validation

Optimized against

01 Time, cycle time and on-time performance
02 Quality, condition and conformance to plan
03 Cost, cash conversion and carrying cost
04 Service level and total landed cost
05 Working capital and throughput

05  /  Data analytics in risk management

Every exposure resolves into three elements

Advanced analytics applied to customs and supply chain risk, resolving each exposure into threat, vulnerability and consequence, then mitigating each through the levers that actually move it.

01 Threat

The intent and capability arrayed against the supply chain, internal and external.

02 Vulnerability

The gaps in partners, conveyances, processes and data a threat can exploit.

03 Consequence

The material, financial and reputational cost when an exposure is realized.

Risk analytics capabilities

01 Risk assessment for maritime, air and land cargo
02 Profiling and targeting using data-driven insight
03 Standardized risk assessment tooling and interdiction filters
04 High-risk indicators and intelligence strategy

Mitigated through

01 People, the training and culture that carry the controls
02 Process, the procedures that make security repeatable
03 Technology, which amplifies judgment and never replaces it
04 Proactive resource allocation ahead of the threat

Where this lands

The method exists to produce five outcomes

Improved customs compliance, stopped diversion, recovered money, a chain that withstands attack, and capability that stays after we leave.

What we fix →

Next step

Thirty minutes on what your own records already show.

Book a 30-minute consultation

Everything SIMS, without the wait

The SIMS Resource Hub

Read, subscribe, learn, buy, ask, or log in. Every route starts without a sales call, and every purchase opens your own hub.

One hub, five ways in

Pick the door that matches how you buy

Read · free

Guides & articles

Plain-English guides, white-paper previews, and the 90-second exposure assessment. No signup.

Browse free →

Subscribe

SIMS Intelligence

Every new mandate decoded the day it drops. Briefing up to Intelligence Pro.

See plans →

Learn

On-demand classes

Self-paced masterclasses mapped to each service. Buy once, watch anytime.

See classes →

Buy

Fixed-price services

Productized engagements with a clear price and a defined scope. Start without a call.

See the ladder →

Your hub

Client portal

Upload and track your CTPAT certification and validation. Your compliance, in one place.

Go to the portal →

Read · free

Read first. Talk when you are ready.

Everything on this page is free and needs no signup. Read first, talk later.

01Guides

Plain English, downloadable

Guide

The Foreign Importer Survival Guide

Recent enforcement changes in plain terms: which class you fall into, what now applies, and how to keep goods moving.

Download free →

Guide

The Grey-Market Blind Spot

How unauthorized product slips into your channel, and the controls that shut the door.

Download free →

02Articles & papers

From the practice

Article

Budgeting 2.78% supply chain inflation? Audit the pass-through first.

Why an index-linked budget line hides a pass-through problem, and what to test in your own records before you accept the number.

Read the article →

Article

The Care Continuum Starts at the Source

Rachel Clark on why patient care begins long before the bedside, at the source.

Request the article →

White paper

Security as the Byproduct of a Well-Run Supply Chain

The heritage paper: the mathematics of readiness, and why the end of de minimis is an asset-management problem.

Read the method →

When reading is not enough

Every new rule, the day it drops

Free reading tells you what changed. A subscription tells you what it means for your company, with the live rulemaking tracker and alerts the day a rule lands.

Subscribe · SIMS Intelligence

Every new rule, decoded the day it drops

One missed mandate can cost a company its market. Against that, an intelligence subscription is the cheapest insurance in trade.

Briefing

$29.99 /mo

or $299/year · individuals & small teams

Includes your client hub

Every new-mandate briefing, in full
The live rulemaking and deadline tracker
Searchable archive of past issues
Email alerts the day a rule drops
Subscribe, $29.99/mo

Most popular

Intelligence Pro

$149.99 /mo

or $1,499/year · compliance & leadership teams

Includes your client hub

Everything in Briefing, up to 10 seats
Quarterly live Q&A with Dan and Rachel
Company-specific “what this means for you” notes
Priority access to Exposure Reviews
Member rate on all SIMS engagements
Subscribe, $149.99/mo

Free Briefing email available. Enterprise and association licensing on request. Cancel anytime.

Not ready to subscribe?

Start with a free issue

Get one full briefing and the monthly headline digest free. See the quality, then upgrade when the next mandate makes it urgent.

No card required. Unsubscribe anytime.

Free issue

Send me a free briefing

We will email a full sample issue and add you to the monthly digest.

Learn · on-demand classes

Classes that map to our services

Each class teaches the standard behind a SIMS service. Buy once, learn at your pace, then bring us in only for the parts you want done for you.

Maps to: CTPAT validation

The CTPAT Compliance Masterclass

$499

on-demand · lifetime access

The framework, taught by the team that trained CBP’s own validators, from corporate security through every Minimum Security Criteria category, with the templates auditors expect.

Includes your client hub

View the masterclass →

Maps to: IOR Exposure Review

Foreign Importer Readiness

coming soon · on-demand

Self-assess your importer-of-record exposure and build your path to a CTPAT-validated broker filing. The do-it-yourself version of the Exposure Review.

Notify me / ask AI →

Maps to: Market access

US Market Entry for Devices

coming soon · on-demand

GPO and IDN access and the health-economic case, taught for device and pharma teams entering the US market.

Notify me / ask AI →

Every class includes your hub

Learn it yourself, then hand us only what you want done

A class teaches the standard. An engagement executes it. Most clients do both, in that order.

Next step

Watch the class, then bring us in for the parts you would rather not run.

See the service ladder

Your hub

Your compliance, in one place

Already working with us, or running it yourself? Your hub is where your CTPAT life lives: upload your certification and validation, see status and renewal dates at a glance, and message your team without a single email thread.

One secure home for every document

Upload once. We read it, track it, and remind you before anything lapses.

No more hunting through inboxes for your power of attorney or your last validation report.

Encrypted at rest and in transit. You control who on your team and ours can see each document.

Illustrative view of a client hub

CTPAT Certification

Uploaded · valid through 2027

Tracked

Validation Report, Tier 2

Uploaded · next review in 18 months

Tracked
+

Power of Attorney

Drag and drop to upload

Pending
+

Security Profile

Drag and drop to upload

Pending

What the hub does

Every SIMS purchase comes with your hub

A class, a subscription, an Exposure Review, or a full engagement. Even the free assessment can open a lightweight account. One login for all of it.

Track your CTPAT certification and validation, with renewal reminders

Watch the classes you have bought, anytime

Read members-only briefings and full white papers

Start an Exposure Review at your member rate

Ask SIMS AI with your account context attached

Message your SIMS team in one thread, no email chains

Next step

Open a hub with your first purchase

The free assessment opens a lightweight account. Everything after that lands in the same place.

Everything you can buy

One price list, four ways to start

Read free, subscribe, learn, or engage. Prices are anchored to the exposure they address rather than the hours we spend. Every purchase opens your client hub.

01Free

No signup

Integrity Snapshot™

A short self-assessment returning your likely exposure and where it sits. No call, no email required.

Free

Take it →

Guides, articles & white-paper previews

Plain-English guides on enforcement changes, channel diversion and readiness.

Free

Browse →

SIMS Intelligence, Briefing email

One full briefing and the monthly headline digest, to see the quality before subscribing.

Free

Get an issue →

02Subscriptions

Monthly or annual

SIMS Intelligence, Briefing

Every new-mandate briefing in full, the live rulemaking tracker, the searchable archive, and day-of alerts.

$29.99 / mo

See plan →

SIMS Intelligence Pro

Everything in Briefing up to 10 seats, quarterly live Q&A, company-specific notes, priority Exposure Review access, member rates.

$149.99 / mo

See plan →

Managed Compliance Retainer

We hold your good standing and pass your recurrent vetting, month after month.

$8k to $25k / mo

Ask about this →

03Learn

Buy once, lifetime access

The CTPAT Compliance Masterclass

The framework taught by the team that trained CBP’s own validators, with the templates auditors expect.

$499

View class →

Foreign Importer Readiness

Self-assess your importer-of-record exposure and build your path to a validated broker filing.

Coming soon

Notify me →

US Market Entry for Devices

GPO and IDN access and the health-economic case, for device and pharma teams.

Coming soon

Notify me →

04Engagements

Scoped per client

IOR Exposure Review

Your front door. A read on your exact exposure, your gaps named, and a path forward, credited back if you proceed.

Flat fee

Start →

CTPAT / Trusted Trader Certification

Eligibility through validation and annual maintenance, built against the standard we taught the reviewers.

Firm fixed fee
$50k to $120k

Scope it →

Done-for-You Compliance Restructure

US nexus, bonding strategy, beneficial-ownership documentation, good-standing posture.

Firm fixed fee
$75k to $150k

Scope it →

Bond & Surety Strategy

Sizing, placing and defending customs bonds; CBP sufficiency actions; collateral structuring and release.

Scoped

Ask about this →

Duty recovery & drawback

Overpaid duty, unfiled drawback and valuation exposure pursued through the lawful channels.

Success fee

Scope it →

SIMS Medical Market Entry

Foreign-IOR compliance and CTPAT readiness paired with GPO and IDN access and the health-economic case.

$150k to $500k+

See the path →

Ranges are indicative and scoped per engagement. Recovery engagements may use a separate commercial model, documented before work begins. Outcomes that require an agency decision, including certification, validation, refund and clearance, are never guaranteed. The Integrity Index and GLaaS™ are

How a fixed fee is set

Priced on complexity, not on hours

Certification work is quoted as a firm fixed fee after one scoping call. The fee is set by six drivers you already know the answers to, so the number does not move once it is agreed and it does not depend on how long the work takes us.

What we ask on the scoping call

01

Importer of record entities

Each IOR carries its own profile, its own submission and its own accountable officer.

02

Facilities in scope

Every site is assessed against the physical and procedural criteria separately.

03

Trade lanes and origins

Each lane introduces partners, conveyances and origin evidence to document.

04

Business partners to screen

Usually the largest single variable, and the one clients most often underestimate.

05

Product master size

Drives classification, origin and marking work across the entry population.

06

Starting position

No program, a lapsed certification, or remediation after an adverse finding.

Where most engagements land

Single entity

One importer of record, one or two sites, a small number of lanes, and a product master under roughly 500 active SKUs.

$50k to $70k

Multi-site

One or two entities across several facilities, multiple origins, and a partner base in the dozens.

$70k to $95k

Multi-entity

Several importers of record, sites on more than one continent, a large partner base, or remediation after a finding.

$95k to $120k

The fee is fixed once scope is agreed in writing. If scope changes, we requote rather than invoice the difference. Certification and validation remain agency decisions and are never guaranteed.

Not sure which rung

Start where it costs least

An Exposure Review tells you exactly how exposed you are and what to do about it, and the fee credits toward whatever you engage us for next.

SIMS Medical

Past the border is only half. We build the case that gets it specified.

For medical device and pharma manufacturers, clearing customs is the start, not the finish. SIMS Medical pairs full import compliance with a real path into the US market: GPO and IDN access, and the health-economic case that turns a cleared product into a purchased one.

The whole journey

Compliance and commercialization, one team

Most firms hand you off at the border. SIMS Medical runs both halves, so nothing falls in the gap between cleared and bought.

Compliance

Get in, cleanly

Foreign-IOR strategy, CTPAT readiness, bonding, beneficial-ownership documentation, UDI and labeling. The full import position, built by the firm that trained CBP’s own validators.

Access

Reach the buyers

The GPO and IDN landscape decoded. We open the contracting paths device and pharma manufacturers need to actually sell into US health systems.

Adoption

Win the decision

The health-economic and value-selling case: pricing accuracy, total-value framing, and the evidence committees need to say yes. Cleared is not adopted; we close the gap.

Led by Rachel Clark

A commercial operator, not just a consultant

SIMS Medical is led by Rachel Clark, a healthcare strategy and commercialization executive who has built value-selling programs, GPO and IDN strategies, and health-economic cases for device and pharma manufacturers. The result is a single partner who gets your product past customs and into the contracts that drive revenue.

Start the conversation

SIMS Medical Market Entry

$150k to $500k+ · the full path

Foreign-IOR compliance and CTPAT readiness
UDI, labeling and gray-market protection
GPO and IDN access strategy
Health-economic and value-selling case
Pricing accuracy and total-value framing
Start with a review

Priced to the market you unlock, not the hours we spend.

For device & pharma leaders

Do not get cleared and stuck

New enforcement makes compliance harder at exactly the moment you need to be selling. SIMS Medical removes both problems with one team, so the border is a step, not a wall.

Next step

Start where it costs least

A market-entry review names your import position and your access path before you commit to either.

Recognition & Speaking Engagements

Invited by the administrations that enforce the rules

Two kinds of result, reported separately: money returned to the P&L, and the operating metrics that produced it. Representative engagements, clients anonymized, the numbers are theirs.

Invited by the administration

SUNAT and the WCO Regional Training Centre, Peru

Dan García delivered the opening session of the Virtual Seminar and Forum “Cargo Traceability” on 4 September 2026, to customs administrations of the Americas and the Caribbean, hosted by the Customs and Tax Institute (IAT) of SUNAT and the WCO Regional Training Centre in Peru, with more than 411 customs officers attending from 19 countries.

“The technical analysis and rigor with which you addressed the reconciliation of physical, documentary, and financial flows represent a valuable contribution to the modernization of control processes throughout the region.”

Carlos Rafael Chirinos Gómez, National Intendant
Customs and Tax Institute (IAT) · SUNAT · WCO Regional Training Centre, Peru

Letter No. 000087-2026-SUNAT/1S0000 · Callao, 9 Sept 2026

Letter of thanks from SUNAT and the WCO Regional Training Centre
Seminar and Forum "Trazabilidad de la Carga", SUNAT IAT and the WCO Regional Training Centre, featuring speaker Dan García
19
countries represented
411+
customs officers in attendance

What was delivered

A two-hour program on physical custody evidence, the eight-layer custody architecture, and coordinated border inspection, built around the three flows of trade, and the gap between the digitised information flow and the physical one. Delivered to customs control specialists across the region.

The firm

About SIMS World Wide

A supply chain integrity and customs compliance consultancy since 2001. Two people, thirty years of doctrine, and a method built inside the programs it now prepares you for.

Who is behind SIMS

The practitioner, and the person who gets you to him

SIMS is a two-person firm by design. One built the method inside the programs themselves. One turns it into an engagement you can scope, buy and hold us to.

Dan Garcia

Supply chain & security practice

Dan Garcia

Director and Senior Analyst

Dan has spent three decades in supply chain engineering, customs and cargo security. He came to the field through stochastic modeling for the United States military, and carried one question into trade: what does this system actually do, as opposed to what the plan says it does.

He trained the original twenty CTPAT validators in 2001, then designed, delivered and evaluated CBP Supply Chain Security Specialist training for fourteen consecutive years. When a validator or an auditor reads your records today, Dan is advising you on how the people he trained will think.

“We view SIMS as a reliable and effective provider of supply chain security training.” Director, C-TPAT, U.S. Customs and Border Protection, 2008

Dan on LinkedIn →

Standing in the market

Recognition from the authorities SIMS works with, not from itself.

01

Present at CTPAT’s formation, 2001

Argued in Washington that security should pay for itself through faster clearance, the commercial logic the program was built on. Trained the first twenty validators.

02

1,500+ CBP regulatory auditors trained

Designed, delivered and evaluated CBP Supply Chain Security Specialist training over fourteen consecutive years, confirmed by a 2008 CBP letter of commendation.

03

Elements incorporated into Peruvian law

AEO/OEA program work with SUNAT, Peru’s customs and tax administration, alongside commendations from the WCO, Sida, CBP and SUNAT.

04

Invited to open for customs administrations of the Americas

Opening speaker at the SUNAT and WCO Regional Training Centre seminar on cargo traceability, attended by officers from 19 countries. Presented Corredores Digitales de Comercio at the VI Foro Conjunto de Aduanas, Lima.

05

Government and enterprise engagements on six continents

National program architecture for customs administrations, a Southern Africa AEO cargo-security pilot, and engagements with SUNAT, HMRC and the WCO, alongside importers, manufacturers and 3PLs.

Rachel Clark

Your point of contact

Rachel Clark

Client engagement

Commercial leadership in medical and wound care, including roles at Essity and Mölnlycke, and a $219M US commercial P&L as vice president of US medical. Rachel identified and quantified the recovery mechanisms behind the Integrity Index from a manufacturer’s own data.

LinkedIn profile →

What Rachel does for you

Takes the first call and translates your situation into a scope Dan can act on, in your commercial language, not customs language. Runs scoping, data requests, fees and timelines, so Dan’s time goes into your records, not into paperwork. Stays on the engagement: weekly follow-up, findings walked through with your finance and commercial teams, and the recovery path tracked to closure.

Thirty minutes with Rachel. Bring the situation; leave with a scope and a next step.

Book a call with the SIMS team →

Go deeper

Six ways to check us out

Read

Heritage & doctrine

Fighter jets, a shutdown, a hyphen, and the argument in Washington that security should pay for itself. Five chapters.

Read the heritage →

Verify

Recognition & speaking

The 2008 CBP letter, SUNAT and WCO invitations, and where SIMS has been asked to present.

See the record →

Method

Expertise & method

Expected against actual, three flows on one record. How every engagement is run and what it produces.

How we work →

Download

Corporate profile 2026

The firm on paper: engagements, doctrine, platforms and standing, in English, Spanish and Arabic.

Open the profile →

Clients

Clients & partnerships

Who already trusts SIMS: administrations, multilaterals, manufacturers and the firms we work alongside.

See who we serve →

Partner

Work with us as a partner

Brokers, forwarders, trade counsel, associations: white-label readiness and clean referrals behind your brand.

Become a partner →

Dan Garcia trained the government's own validators. 1,500+ CBP regulatory auditors · 14 consecutive years training CBP's Supply Chain Security Specialists · engagements with SUNAT, HMRC & the WCO · 30+ years across six continents

Before you call

The questions buyers ask first

Straight answers on scope, fees, geography and what SIMS will and will not promise.

What does SIMS World Wide do?

SIMS World Wide is a supply chain integrity and customs compliance consultancy founded in 2001 in Alpharetta, Georgia. It helps importers, exporters, 3PLs and customs administrations certify under CTPAT and AEO/OEA, recover overpaid duty and unfiled drawback, answer forced-labor detentions with custody evidence, and design secure cargo corridors.

What is price arbitrage and how does the Integrity Index find it?

Price arbitrage is the spread between the price you authorized for a SKU, contract, tier or market and the price it actually sold at. The Index holds the authorized price, compares every invoice, tracing and marketplace listing against it within a configured tolerance, and values each exception as the price gap times the units that moved. Three patterns recur: contract-price exploitation, distributor tier arbitrage and cross-border re-import.

How is SIMS different from my customs broker?

A broker files entries. SIMS tests the pattern across all of them: classification consistency, valuation basis, duty treatment and origin, sized against the full entry population. The output is an exposure register in dollars and the filings to correct it, not another entry.

Is SIMS a law firm?

No. SIMS does not practice law. It builds the control environment, the evidence and the transaction-level analysis that a validator, auditor or attorney can test, and works alongside your counsel where a legal opinion is required.

Who at SIMS has worked inside these programs?

SIMS designed, delivered and evaluated CBP Supply Chain Security Specialist training from the inception of CTPAT, and trained more than 1,500 CBP regulatory auditors over fourteen consecutive years. Elements of its SUNAT work in Peru were incorporated into Peruvian law.

Where does SIMS work?

United States CBP programs including CTPAT, duty drawback and UFLPA admissibility; AEO/OEA program design for customs administrations including SUNAT in Peru and a Southern Africa cargo-security pilot; drawback on goods re-exported from the US to the EU; and WCO-hosted training. Engagements span six continents.

How does SIMS charge?

Assessments are fixed fee and scoped before work begins. Duty recovery engagements may use a separate success-fee model, documented in writing before any filing. Training and fixed-price services are listed under Resources.

Does SIMS guarantee certification or a recovery?

No. Certification, validation, refund and clearance are agency decisions. SIMS prepares the evidence and the filings; recovery amounts and timelines depend on the facts.

How fast can SIMS respond to a detained shipment?

Same week. Detention response starts with scoping the evidence gap, then multi-tier mapping and lot-level custody evidence assembled to the standard the agency applies.

About SIMS

Thirty years of getting it right before it was required

We came to security through supply chain economics, not enforcement. Five chapters; the last one is the only one actually about us.

How this company came about

A hyphen, a shutdown, and eighteen months of not getting it

Five chapters. The last one is the only one actually about us.

2001 · Hampton, Virginia

It started with fighter jets, not freight

SIMS came out of the Logistics Modeling Center, doing stochastic modeling for the United States military, much of it on the Joint Strike Fighter program. The work was mathematical and unglamorous: establish what a system will actually do, as opposed to what the plan says it will do. That question never changed. Only the cargo did.

September 2001

The plants went dark for want of parts

After the attacks, inspection tightened at more than three hundred U.S. ports of entry. The economic damage arrived within days, from a direction nobody had modeled: automobile plants in Michigan shut down. Not for want of demand, for want of imported parts a just-in-time system had assumed would always arrive.

A modern supply chain is a tightly wound mechanism. Security imposed without regard for how it runs can cost as much as the threat it was meant to address.

The argument in Washington

Make security pay for itself

The obvious move was to mandate physical security on the trade. SIMS argued the opposite: an unfunded mandate would be resisted, quietly, forever. Give companies a commercial reason, faster clearance, fewer exams, and they will build the controls themselves and pay for it out of the savings. That argument is the commercial logic C-TPAT was built on. SIMS trained the original twenty validators in 2001 and went on to design, deliver and evaluate CBP’s Supply Chain Security Specialist training for the next fourteen consecutive years.

May 2019

The hyphen quietly disappeared

For its first years it was written C-TPAT. When the Minimum Security Criteria were rewritten in 2019, the hyphen was dropped. Almost nobody noticed, which is exactly why it is useful: how a consultant spells it tells you whether they followed the program continuously or arrived after it was finished.

Read what someone writes. C-TPAT or CTPAT. It is a two-character background check.

The part that is actually about us

It took a year and a half to click

Dan Garcia has spent three decades in supply chain, customs and cargo security, and talks about where the field is going rather than where it is. Rachel Clark came from the commercial side, and spent eighteen months unable to see how the two worlds fit together. Then it clicked. Everything on this site is what happened next: the system Dan had been describing, built into something a company can buy.

One of us sees it first. One of us ships it. Neither works without the other.

Doctrine

Integrity is not an outcome. It is a system. A well-managed supply chain is inherently secure.

Mission

Help governments, manufacturers, healthcare organizations and logistics providers build supply chains that are secure by design, resilient by operation and measurable by outcome.

Why it matters

Trust in the movement of goods, information and capital: for commerce, for patient access, and for economic resilience.

What we fix

Five outcomes. Everything else is a route to one of them.

Clients do not buy methodology. They buy an outcome. Pick the one that matches your problem and see the work behind it, what it looks like when it is wrong, and what it is worth putting right.

01

Improved customs compliance

Inspection-by-default holds compliant freight. A trusted-trader posture built on real controls, not paperwork, converts dwell days into working capital.

“Our entries would not survive a pulled file.”

When it is wrong

Compliant freight held for exam by default, not by exception.

A trusted-trader posture that lives in a binder instead of in controls.

Dwell days you cannot forecast, so safety stock absorbs the risk.

A validation visit you are not confident would go well.

The work behind it

What we sellGLaaS™, inside the Platform

What it is worth

6 days

border dwell removed on one program, freeing $1.2M of trapped cash

02

Stop diversion

Product that leaves the authorized channel displaces a full-price sale and, in regulated goods, becomes a safety event. Custody has to be provable to the lot.

“Our product turns up where we never sold it.”

When it is wrong

Your product surfacing in a market or account you never authorized.

Distributor tracings that do not reconcile to what you billed.

Rebates paid on volume that left the territory.

In regulated goods, a patient-safety event before a financial one.

The work behind it

What we sellthe ten-day Diagnostic™

What it is worth

$5.5M

of gray-market diversion quantified across three years of channel data

03

Recover money

Duty you overpaid, drawback you never filed, rebates paid on transactions that did not qualify. Measurable, documented, and mostly recoverable.

“We are almost certainly overpaying duty.”

When it is wrong

Duty overpaid because classification drifted and nobody audited it.

Drawback you are eligible for and have never filed.

Rebate claims exceeding the purchases that qualified for them.

Tariffs that restructured overnight and a landed cost nobody re-ran.

The work behind it

What we sellthe ten-day Diagnostic™

What it is worth

$2.7M

of rebate overpayment identified, alongside $700K of duty refund opportunity

04

Withstand attack

Theft, tampering, insider circumvention, and cargo used to carry something it should not. An attack on the chain is a custody failure before it is a security incident.

“We cannot prove who held the goods.”

When it is wrong

Cargo arriving short, tampered, or opened by someone nobody can name.

A handoff subcontracted to a carrier that appears in no contract.

Insiders using authorized access to move product outside the channel.

A parasitic load riding inside legitimate freight, on your bond.

The work behind it

What we sellGLaaS™, inside the Platform

What it is worth

To the lot

traceability, so diversion is proven rather than argued

05

Capacity building & training

People, process, technology. The order matters. We ensure personnel are proficient in the standard operating procedures and policies they are accountable for, and aware of the risks those controls exist to catch.

“A control failed because nobody knew the procedure.”

When it is wrong

Controls that depend on one person who knows how it works.

A team inheriting a program they were never trained to run.

Analytics you bought but do not have the discipline to act on.

Findings that arrive as a deck and die there.

The work behind it

What we sellSIMS Integrity Index™

What it is worth

1,500+

CBP regulatory auditors trained over fourteen consecutive years

Who We Serve

Filter by your industry and your need

Every sector faces the same core problems, we solve them the same way. Start with either dropdown.

Start here to narrow to your vertical's specific challenges.

Then pick your primary business driver, margin, speed, risk, or growth.

Start here · two ways in

We work both sides of the border

The same method serves the enterprise moving regulated goods and the administration deciding whether to trust it. That is why a program designed for one is credible to the other.

01  /  For enterprises

Importers, manufacturers, carriers and brokers

Quantified exposure, recovered money, and a compliance posture that survives the entry file being pulled.

Trusted-trader certification and validation

Customs compliance and duty performance

Cargo integrity and channel diversion

What we sell →

02  /  For governments

Customs administrations and revenue authorities

Programme architecture, risk and selectivity, post-clearance controls, and the capability to run them after we leave.

National AEO/OEA program design

Risk engines, selectivity and post-clearance control

Corridor pilots and officer capability

The government track →

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Find your group

Five groups, one method

Every sector faces the same core problems and we solve them the same way. Find the group you sit in, or use the filter above for a specific pairing.

Hospitals & health systems

On the paying side of every broken chain, absorbing tariff pass-through, gray-market risk, under-collected rebates, and consignment shrinkage while budgeting 2.4-2.8% supply chain inflation.

Tariff pass-through audit on imported supplies & capital equipment Buying-channel validation, no diverted lot reaches a patient GPO rebate & tier-pricing reconciliation (collect what you're owed) Consignment & implant-kit custody, shrinkage recovery

Regulated-product manufacturers

Medical, pharmaceutical, and controlled goods, where diverted or counterfeit product drains revenue and can reach the patient.

Integrity Index scoring across all five dimensions Chain-of-custody and anti-diversion capability Rebate-leakage and duty recovery

U.S. importers

Landed cost and clearance speed under pressure, with a compliance posture that has to survive scrutiny.

Lower landed cost and faster clearance CTPAT posture that survives validation Entry audits and duty recovery

Carriers and 3PLs

Conveyance security and validation readiness across a network you do not fully own.

Conveyance security and IIT controls SOPs that keep a border program audit-ready Seal integrity and custody evidence

Governments and customs authorities

Facilitation and control at once, a corridor that proves integrity without inspecting everything.

AEO/OEA program design and validator training Green lane and exception-based targeting Trade facilitation recognized into national law

Not on the list

If your sector is not here, the method still applies

Any chain where goods, money and records have to agree is in scope. Tell us what moves and where it crosses a border.

Book a 30-minute consultation

Proof · evidence & results

Evidence before assertion

SIMS does not measure integrity by what should have happened. We examine the evidence of what actually did. What follows is what we identified, measured, established or recovered, in three domains, each labelled by how strongly it is substantiated.

Verified result

Supported by documented client evidence.

Measured finding

Quantified through assessment or analysis.

Observed outcome

Documented, not independently validated.

Illustrative

Explains method only. Never a client result.

01Operational results

Exposure and recovery identified, by mechanism

What changed operationally? Vulnerabilities identified, gaps discovered, corrective actions implemented, and the financial exposure documented alongside them.

Representative engagements. Clients anonymized, the numbers are theirs.

$6.8M
tracing gaps identified
$2.7M
rebate overpayment identified
$441K
gray-market misuse on one product line
$700K
duty refund opportunity

Global health & medical manufacturer

$5.5M

of gray-market diversion, quantified in 3 years of channel data

Unauthorized product had climbed to 12% of direct purchases, 74% of one flagship line, with rebate claims exceeding actual purchases by ~$200K a year. Lot-level custody proves the diversion to the lot, so the recovery is enforceable, not argued.

12%
of purchases were gray
$1.5M
one diverted account
$200K
yearly over-rebating

Med-surg distributor · working capital

8.4× ROI

on the GLaaS™ platform · payback in 1.4 months

Six days of border dwell removed by the green lane freed $1.2M of trapped cash, equal to $30M of new sales. With shrinkage recovered and inventory velocity gained: $1.26M recurring benefit per year and $1.8M released from the balance sheet.

$1.26M
recurring / year
$1.8M
one-time cash freed
6 days
dwell removed

02Seal & custody results

Custodial control, recognized into national law

What did the physical evidence establish? Custody exceptions, handoff vulnerabilities and tamper indicators, at national scale.

Problem

A national authority needed to prove cargo integrity end to end without inspecting everything, the trade-off that slows every corridor.

What SIMS did

Provided critical assistance to SUNAT, Peru on the Superior Custodial Control Pilot, designing the control model and the evidence chain behind it.

Outcome

Formal recognition from the national authority, with elements of the work incorporated into Peruvian law.

What a sealed corridor recorded

11.1M TEU

brought under one national custody metric

5 ports

gateway ports sealed inside one month

60 sec

tamper-to-alarm on a sealed container

To the lot

diversion proven, not argued

Drawn from the Southern Africa Superior Custodial Control pilot and a five-port national GLaaS™ green-lane program. Figures are representative engagement results, not audited findings or guarantees.

03Platform-generated results

Margin left the channel. Here is the paper that proves it.

What did the intelligence reveal? Channel exceptions, trace-to-sales discrepancies and quantified exposure produced by the Integrity Index.

Technology used: SIMS Integrity Index™ · Explore the platform

SIMS / CASE / 04-1187 · PRODUCT LINE · SOUTHEAST DISTRIBUTOR NETWORK Evidence active

Expected path

Order
Authorized distributor · Georgia
Payment
Contract price · $100 / unit · Net 30
Delivery
Named customer · Georgia

Actual path

Order
Authorized distributor · Georgia
Claim
Volume rebate filed · Georgia
Resale
Unapproved account · marketplace · $63 / unit

SIMS Integrity Score™

57/100
Action required
Verified financial impact$230,022
Value at exposure$742,008
Estimated recoverable$417,751

Deviation identified

Product crossed territory while a contracted rebate was still being claimed on it.

Recommended action

Validate affected transactions and suspend exception payments. Assigned · commercial + compliance

Modeled values are illustrative and are not audited findings, guarantees, or derived from customer data.

Start with your own records

Five questions and a free score, or thirty minutes on your exposure.

What we sell

Measurement that keeps running after we leave

Consulting ends when the engagement does. A platform keeps running. These are the systems SIMS deploys and operates on your behalf, priced against what they measure rather than the hours we spend.

SIMS Integrity Index

Platform 01 · measurement

The SIMS Integrity Index™

Five weighted dimensions producing one score, drillable to every exception behind it. Built from records you already keep, so exposure is quantified before it is investigated.

Two platforms

One measures. One proves.

The Index scores what your records already show. GLaaS™ makes the physical chain provable. They run on the same engine and feed each other: custody events give the Index its hardest evidence, and a weak Custody score is what puts a lane on the GLaaS roadmap.

Platform 01 · measurement

SIMS Integrity Index

SIMS Integrity Index™

Five weighted dimensions producing one score, drillable to every exception behind it. Built from records you already keep.

Inside the Integrity Index →

Platform 02 · custody

GLaaS™, Green Lane as a Service

Lot-level chain of custody, tamper-evident seals and corridor design, delivered as a service rather than a licence.

Inside GLaaS™ →

How every SIMS platform is bought

Signal. Validate. Measure. Monitor.

Each stage is only sold once the previous one has earned it. Most clients stop at stage two, take the recovery and never buy a subscription. That is a complete engagement, not a failed one.

Stage 01

Signal

Is there anything here?

Integrity Index

A short self-assessment that shows where exposure is likely to sit.

Take it, free →

Stage 02

Validate

Is it real, and what is it worth?

Integrity Index

Ten business days on one product family, market or lane.

How we engage →

Stage 03

Measure

Is it changing, quarter on quarter?

Integrity Index

Five weighted dimensions, one score, drillable to every exception.

How it works →

Stage 04

Monitor

Can we prove it as it happens?

GLaaS™

Seals, tamper alarms, green-lane release and continuous evidence.

Inside GLaaS™ →

Before you ask

You already own four systems. Why this?

Each one is authoritative about its own record. None is accountable for whether the four records agree. That is an ownership gap, not a software gap, which is why a fifth system has never closed it.

Your broker

Files what you declare, on time, every entry.

Is not paid to test whether what you declared matches what moved.

Your TMS

Knows where every shipment is right now.

Does not know whether the entity receiving it was authorized to.

Your GTM system

Holds the classification you gave it.

Reproduces your error consistently across every entry.

Your audit firm

Samples, tests, reports.

Once, then leaves. The population is where the pattern lives.

SIMS

Accountable for whether the four records agree, across the whole population, every period.

How the Index does it →

In one sentence

The Index finds price arbitrage across your organization and puts a dollar on it.

For every SKU it holds the price you authorized by contract, tier and market, reads every price it actually sold at, and turns each gap into an exception with an owner, evidence and a value. Five dimensions, one score, built from records you already keep.

Four chapters

01

How it works

Three layers, the expected-versus-actual engine, and the five dimensions with their weights.

Open →

02

What it finds

Price arbitrage first, then the six ways margin and control leak and the signature each one leaves.

Open →

03

How we engage

Signal, validate, measure, monitor. Ten business days on one product family, market or lane.

Open →

04

Evidence & results

What has been verified, what is modeled, and what is still an identified opportunity.

Open →

Free · no signup

Score yourself first. Five questions, indicative, not validated.

Take the Integrity Snapshot →

Seal the flow. Secure the chain.

Three layers. One chain of truth.

It starts at the container door. The physical layer makes every touch verifiable. The intelligence layer scores what those events prove. The financial layer is where it lands, budget impact, cash released, and an ROI the CFO can carry into the annual plan.

Material flow Financial flow Data flow
01 02 Verified origin known shipper · vetted identity S1, Seal it every touch verified or flagged S2, Score it five dimensions · one score S3, Secure the $ budget impact · ROI · dollars back

S1 · Seal it, the physical layer

The seal on the container

Tamper-evident seals, telemetry, and monitored custody at every handoff. Every touch becomes a recorded event, verified or flagged. This is the layer competitors don't have: hardware in the field, not just dashboards.

SEAL INTACT · LOT 88231 · 14:02:11 EST

S2 · Score it, the intelligence layer

The Integrity Index™

Every custody event feeds one weighted score across five dimensions, Channel 20%, Revenue 25%, Trace 25%, Trade 20%, Custody 10%. A credit score for the supply chain: one number a CFO can track quarter over quarter.

Score yours free →

S3 · Secure the $, the financial layer

Budget impact & ROI

Every point below 100 resolves to a line an executive already owns: diversion recovered to the lot, duty refunded, rebate overpayment stopped, dwell converted to working capital. Graded by confidence class, verified, modeled, recoverable, so the business case survives finance review.

8.4×
program ROI
1.4 mo
payback
$1.8M
cash released

RECOVERED YTD · $5.5M · ENFORCEABLE

The integrity engine

Not another score. A system of proof.

The score is the executive output. The value sits underneath it, establishing expected behavior, comparing actual behavior, explaining the exception, and assigning the next action.

01

Expected

What should happen

Authorized channel, party, market, price, timing, and destination, built from contracts and master data, never inferred from behavior.

02

Actual

What did happen

Observed records reassembled into one coherent pathway, bill-to, sold-to, ship-to, tracings, and economics, lag-aligned.

03

Deviation

Where they differ

A variance becomes an exception only when it crosses a configured materiality, authorization, or confidence rule.

04

Evidence

What proves it

Source records, linked entities, and exception logic. No score or dollar exists without a path back to the records that made it.

05

Impact

What it means

Three graded classes: verified financial impact, modeled economic exposure, recoverable opportunity. Never conflated.

06

Action

What to do

A named owner, a status, and the next investigative step, not a recommendation deck.

The radar chart is a visualization. The expected-versus-actual engine is the product. Enterprise chains rarely lack data, they hold ERP, distributor, customs, pricing, rebate, shipment, and custody records that each look fine and collectively contradict one another. The discrepancy is the signal.

The five dimensions

What we evaluate, and what each dimension answers

Every engagement scores the same five dimensions on the same fixed weights. That is deliberate: a score you can renegotiate is a score you cannot trend against your own last quarter or compare across a portfolio. Each dimension answers one separate integrity question and has a named owner inside your business.

01

Channel

Authorization

Did the product move through the authorized commercial channel, party, market, price, contract?

Owner: commercial + compliance

20%
02

Revenue

Economics

Did the economics occur as intended, and what value is still recoverable?

Owner: finance

25%
03

Trace

Reconciliation

Can the actual journey be reconstructed into one coherent, defensible story?

Owner: supply chain

25%
04

Trade

Regulatory integrity

Did the cross-border transaction use the correct parties, rules, and records, and can you prove it?

Owner: trade compliance

20%
05

Custody

Physical integrity

Did authorized people maintain physical control at every handoff, and can SIMS prove it?

Owner: security + logistics

10%

The canonical distinction. Channel is the authorized commercial path. Revenue is correct economics and recovery. Trace is actual path reconstruction. Trade is compliant cross-border execution. Custody is physical control and evidence.

Immutability · Compliance · Resilience

Integrity means three things

Most platforms tell a manufacturer where inventory sits. The Index tells them where revenue is leaking, where control of their own product has been lost, and what can be recovered.

Integral

The product and its documents arrive as one unbroken unit. Nothing added, nothing removed, provenance proven at origin and again at destination.

Integrated

Five dimensions on one engine, so a channel anomaly, a trace exception, a customs record and a seal event are read together instead of in five silos.

Immutable

Evidence that cannot be argued with: lot genealogy, entry records, photographed and geolocated custody events. Trust is not scalable. Immutability is.

Where the score starts

Price arbitrage across the organization

Every product has an authorized price for each contract, tier and market. The Index holds that expected price, effective-dated, and compares it with every price the product actually sold at: internal invoices, distributor tracings, rebate claims and marketplace listings. The spread between what you authorized and what was charged is the arbitrage someone else is collecting.

01

Contract-price exploitation

Product bought at a deep GPO or contract price is resold outside the authorized account. The discount granted to win one health system becomes a margin subsidy for a broker.

02

Distributor tier arbitrage

A sub-tier distributor buys at one tier price and sells into another, pocketing the spread. Volume rebates are then claimed on product that never reached the intended customer.

03

Cross-border price gaps

Goods placed in a lower-priced market are re-imported and sold against the domestic list. Invisible until a warranty claim or a counterfeit scare returns the unit to you.

The rule

An observed price outside the approved price, range or tolerance for that SKU, party and market on that date raises a price exception. Severity weighs the price delta, units, margin delta and recurrence.

The threshold

Tolerance is configured per price type, contract and market. There is no universal percentage: a 3% drift on a fixed GPO contract is an exception, a 3% drift on a negotiated distributor tier may be legitimate.

The dollar

Price exposure = (expected authorized price minus actual price) × affected units. Reported as modeled exposure, then as recoverable opportunity only once entitlement and evidence support a claim.

Price variance feeds the Channel and Revenue dimensions below. The Integrity Index is in architecture and active development; the rule set described here is the intended design.

What the Index finds

Six ways margin and control leak, and the signature each one leaves

Every threat leaves a trace in one or more of the three flows. Naming which dimension catches it is what turns an alert into a recovery path with an owner.

Grey market and parallel import

Product bought cheap in a low-price market and resold into a high-price market outside the authorized channel.

Channel · Trace · Revenue

What the Index drives: price-gap table by market, distributor reconciliation, contract and territory amendments, MAP enforcement, re-import screening against entry data.

Diversion

Product redirected from its authorized destination by a partner who resells elsewhere, by tampering in transit, or by theft.

Channel · Custody · Trace

What the Index drives: authorized-versus-actual pathway comparison, seal and custody evidence, carrier rules of the game, end-use verification.

Counterfeit and circumvented product

Product in the market with no verified pathway from the manufacturer, indistinguishable to the buyer from genuine.

Trace · Custody · Channel

What the Index drives: lot genealogy from origin to ship-to, marketplace monitoring, unit-of-measure and packaging controls, custody bookends at loading and opening.

Rebate, fee and chargeback leakage

Rebates, fees and commissions paid on volume the manufacturer never sold, or on inflated trace values.

Revenue · Trace

What the Index drives: tracings-to-billings reconciliation, rebate eligibility validation, duplicate claim detection, fee-basis correction.

Insider channel circumvention

A trusted insider or licensee buys direct from the manufacturer’s suppliers, or orders with no intent to pay.

Channel · Revenue · Information flow

What the Index drives: pattern-library screening of receivables, disbursements and information access, with evidence custody built to survive dispute.

Regulatory exposure at the border

Wrong importer of record, misclassification, wrong origin, overpaid or underpaid duty, unscreened parties, undocumented brokers.

Trade

What the Index drives: IOR audit against the entry summary, classification and origin scrub, prior disclosure where warranted, duty refund and drawback, broker harmonization.

A proprietary discipline ◆ Live demo

The SIMS Integrity Index

The gray market, diverted, counterfeit, and unauthorized product, drains manufacturer revenue and, in regulated goods such as medical and pharmaceutical supply, puts the end user at risk. The Integrity Index scores supply chain integrity across five weighted dimensions, turning diversion from an invisible loss into a measured, defensible number.

Set your posture on each dimension

Channel · 20% · test authorization {{ vChannel }}

Owner: commercial + compliance

Revenue · 25% · quantify economics {{ vRevenue }}

Owner: finance

Trace · 25% · reconstruct the path {{ vTrace }}

Do the commercial and physical records tell one coherent story? Owner: supply chain

Trade · 20% · test defensibility {{ vTrade }}

Owner: trade compliance

Custody · 10% · prove physical control {{ vCustody }}

Did authorized people maintain control at every physical handoff? Owner: security + logistics

Weighted integrity score

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{{ radar }}

Weakest dimension

Your weakest dimension: {{ weakName }}

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0-69
Action required
70-89
Monitor
90 to 100
Controlled

The score is not the value. The value is the ability to click into the exception and see what happened, why SIMS flagged it, what is affected, the financial consequence, the evidence, and who owns remediation. Weights and thresholds are configured per engagement.

Economic hierarchy

Three classes of number, never conflated

SIMS does not characterize modeled exposure as realized loss. Every figure carries its confidence class and its assumptions.

CLASS A
Verified financial impact

Determinable directly from validated source records.

CLASS B
Modeled economic exposure

Verified inputs plus stated assumptions or counterfactual economics, the “value at exposure.”

CLASS C
Recoverable opportunity

A plausible recovery mechanism exists, labeled validated, probable, or potential.

The method, not just the number

How we find it, the Trace reconciliation

Every shipment has a story; SIMS determines whether the records tell the same one. Each dimension is scored on three inputs: variance from benchmark, dollar exposure identified, and quarter-over-quarter trend. Trace reconciliation works like this:

1 · Stack the tracings

24 months of distributor tracings, stacked by SKU and period into one table.

2 · Align internal sales

Reported sales for the same SKUs and periods, tracings lag billings 30-45 days.

3 · Compute variance

(Tracings − sales) ÷ sales, per SKU. Over 5% is flagged; over 20% is priority.

4 · Trace the lots

Manufacturer ship-to through distributor sold-to, to the exact custody break point.

5 · Classify & recover

Each gap gets a cause and a recovery path, identification is step one, not the deliverable.

Every gap is one of four causes: Diversion Unauthorized resale Inventory accumulation Reporting error each has a different remedy and a different recovery path.

How we engage

Four steps, each one earning the next

Channel is always the first wedge. Nothing else can be assessed until the authorized channel is established.

01

Exposure diagnostic

Thirty days on a bounded data ask: 24 months of distributor tracings or delivery confirmations, customs entry records, internal sales by SKU, pricing by market. No new instrumentation. You receive the five scores, the headline exposure figures and a prioritized recovery ledger.

02

Dimension engagements

Revenue, Trace, Trade or Custody taken to depth on the exposures the diagnostic surfaced, each with its own deliverable set and score.

03

Recovery on results

Duty refund and drawback claims, rebate and fee reconciliation and contractual recovery pursued on a success-fee basis where documented recovery exists. You pay a share when cash lands.

04

Managed integrity

Quarterly rescoring, continuous marketplace and tracing monitoring, pattern-library updates and the seal program on exposed lanes, so the score is a milestone inside an ongoing program rather than a one-time report.

Who we ask, and for what

Because the Index is global, the engagement runs with the global corporate team rather than a single market. Financial data comes first, from the CFO or the delegate who owns revenue and margin; then commercial data; then trade and logistics data from the teams holding entry records and shipment files. ERP extracts, EDI tracings, spreadsheets and broker reports are all expected.

the ten-day Diagnostic™ · 10 business days

Find the first break in the story.

Give SIMS one product family or SKU population, one market or trade lane, one priority dimension, and an agreed historical period. The result is a validated starting point, not another generic assessment.

Validated dimension score
Computed from your own records.
Priority exceptions + evidence
Each with source records and owner.
Value at exposure
And the share of it recoverable.
Business case to expand
Fee credits forward if you continue.
Book the the ten-day Diagnostic™ → No confidential files required to begin. Scope and secure data transfer follow qualification.
Rachel Clark

Insight from SIMS leadership

Rachel Clark

Client engagement, SIMS World Wide

“Every one of these came from a client conversation, and every one of them was described to me as a separate problem. They are not. They are one problem surfacing in four places, records that each look fine and collectively disagree.”

If you carry a number, you have probably said one of these out loud in the last quarter.

What we hear, and the dimension that catches it

“There is gray-market volume out there and I cannot size it.”

Channel · 20%

“Distributor tracings come back and they do not reconcile.”

Trace · 25%

“I am not certain where the product physically ended up.”

Custody · 10%

“My team’s numbers and the numbers we report out do not match.”

Revenue · 25%

All six leak classes →

For customs administrations & development partners

The practitioner layer between customs policy and customs operations

SIMS designed, delivered and evaluated training for CBP Supply Chain Security Specialists from the inception of CTPAT, and trained more than 1,500 CBP regulatory auditors over the fourteen consecutive years that followed. We work with administrations on national AEO/OEA architecture, risk and selectivity, post-clearance control, secure corridors and institutional capability.

1,500+
CBP auditors trained
14
Consecutive years of SCSS training
19
Administrations at the Lima seminar
6
Continents of engagements

What we deliver

Programme architecture, not policy commentary

The WCO SAFE Framework places AEO/OEA inside a customs-business partnership model. Our work is making that model operate: the methodology, the controls, the evidence, and the people who run it.

01

National program architecture

AEO/OEA program design and modernization, validation methodology, and mutual-recognition readiness.

Eligibility, benefits and tier design

Validation methodology and validator training

Mutual recognition preparation and documentation

02

Risk, selectivity & post-clearance

Risk engines, anomaly methodology, post-clearance controls, and the metrics that show whether they work.

Selectivity and targeting criteria

Anomaly methodology and scoring

Post-clearance audit design and performance metrics

03

Secure corridors & interoperability

Corridor design, e-seal and tracking integration, and connecting Port Community Systems and National Single Windows with digital trade corridors.

Secure-corridor and green-lane pilots

E-seal, tracking and custody-event integration

PCS and single-window interoperability

04

Programme delivery & funding

Initiation, governance, implementation planning, stakeholder adoption, and donor-ready submissions.

Project governance and implementation plans

Stakeholder and private-sector adoption programs

Financial cases and donor-ready documentation

05

Institutional capability

The curriculum discipline behind more than 1,500 trained CBP regulatory auditors, adapted to a national program.

Officer and validator development

Curricula, exercises and assessment

English and Spanish delivery

06

Measurement

Continuous evidence that an authorized operator still operates the way it was authorized to.

Expected-versus-actual reconciliation

Exception ranking by severity, persistence and control condition

Re-validation and monitoring support

The record

Commendations from four national authorities and the WCO

Letters of commendation from the World Customs Organization, the Swedish International Development Cooperation Agency, U.S. Customs and Border Protection, and SUNAT Peru. Elements of the SUNAT work were incorporated into Peruvian law.

Start with one corridor

Before a national commitment, run a bounded pilot that puts seals on real consignments and binds the result to the declaration. We have delivered one at national scale in southern Africa.

The corridor pilot program →

Go deeper

How this runs in practice

Diagnostic

How to make a border provable

Eight questions that tell an authority how exposed it is, and what a provable corridor would have to demonstrate.

Read the diagnostic →

Engagement model

Corridor pilots

The five phases of a corridor pilot, what closes out at each one, and what the authority receives.

See the phases →

Authorization remains your decision

No consultant grants AEO/OEA status or certifies an operator. SIMS designs the program, the validation methodology and the institutional capability behind it. Agency requirements and procedures should be rechecked for the relevant date and jurisdiction.

Clients & partnerships

Trusted across industry, defense, and government

Primary-source proof

Put in writing by the authorities themselves

United States · Peru

2008 letter from the Director of C-TPAT and Industry Partnership Programs, U.S. Customs and Border Protection Click to enlarge

US · 2008

U.S. Customs and Border Protection

Supply Chain Security Specialist and auditor training from the inception of CTPAT, and the financial impact of supply chain security.

Director, C-TPAT and Industry Partnership Programs, Office of Field Operations.

The full record →
Letter of thanks from SUNAT and the WCO Regional Training Centre Click to enlarge

PE · 2026

SUNAT and the WCO Regional Training Centre

A letter of thanks from the national customs authority of Peru, following the cargo-traceability seminar for administrations of the Americas and the Caribbean.

Elements of the SUNAT work were incorporated into Peruvian law.

The full record →
SUNAT and WCO Regional Training Centre seminar program naming Dan Garcia as opening speaker Click to enlarge

PE · 2026

Opening address, cargo traceability

The seminar program, naming Dan Garcia as opening speaker before customs administrations of the Americas and the Caribbean.

Officers from 19 countries attended.

The full record →

01

Enterprise clients

9 engagements

D

Disney

Media & licensed goods

Brand protection and licensed-goods integrity

West coast port diversion program

LM

Lockheed Martin

Defense

Stochastic supply chain analysis

Defense supply chain and controlled goods

GSK

GlaxoSmithKline

Pharmaceutical

Pharmaceutical channel and custody integrity

Global regulatory compliance risk analysis and optimization

E

Ecolab

Industrial & hygiene

EU site security assessments

AEO/OEA and CTPAT readiness

P

Polaris

Powersports manufacturing

Factory site security assessments in the United States, Japan and Mexico

Policy and procedure development

CTPAT certification and validation

CX

Cemex

Building materials

CTPAT and rail security

Bulk materials, cross-border haul and custody

R

Ruan

Transportation & logistics

CTPAT analysis and implementation across seven international sites

SOP development and nomenclature harmonization

Conveyance security and custody

KCSM

KCSM

Cross-border rail

Cross-border rail and conveyance security

LU

POST Luxembourg

Postal & e-commerce

E-commerce supply chain analysis

Facilitated AEO/OEA certification

02

Government & multilateral

5 authorities

US

U.S. Customs and Border Protection

United States

Supply Chain Security Specialist and auditor training

Financial impact of supply chain security

BE

World Customs Organization

Brussels

Speaker and moderator

Regional training across the globe

AEO/OEA supply chain pilot, design and execution

PE

SUNAT

Peru

Supply chain security

Emerging technology advisor

System interoperability expert

UK

HM Revenue & Customs

United Kingdom

AEO/OEA program advisory

SE

SIDA

Southern Africa

AEO/OEA cargo-security pilot

03

International engagements

6 jurisdictions

US

United States

U.S. Customs and Border Protection

Developed CBP training programs and trained more than 1,500 CBP regulatory auditors

Fourteen consecutive years delivering and evaluating Supply Chain Security Specialist training, from the inception of CTPAT

PE

Peru

SUNAT

Critical assistance in the Superior Custodial Control Pilot

Formal recognition from the national authority, with elements of the work incorporated into Peruvian law

ZA

Southern Africa

WCO and SIDA

Selected to design, manage and execute one of the first AEO/OEA and cargo-security pilots of its kind in the region, 2024

Supported by the Government of Sweden

VN

Vietnam

WCO IT Conference

Conference moderator, 2023

High-profile press engagement on customs modernization

MX

Mexico & United Kingdom

Mexican Customs and HMRC

Engagements spanning both administrations

Extending the trusted-trader model across mutual-recognition partners

BE

Global

WCO platform

Featured speaker at the WCO IT Conference from 2018 through 2026

Featured at the WCO AEO/OEA Global Conference

Custody Integrity · The solution

GLaaS™, Green Lane as a Service

The physical evidence layer. It establishes verifiable custody events and feeds Trace, Channel, and Trade intelligence, it is not the whole platform.

In one sentence

GLaaS proves who had the cargo, at every handoff, so trusted lanes clear on evidence rather than on trust.

Green Lane as a Service records custody lot by lot from origin to destination, raises an exception the moment the record and the movement disagree, and hands customs a file it can act on without opening the box. Intended architecture, in active development.

Four chapters

01

How it works

Where GLaaS sits between the trader, the corridor and the administration, and the systems it connects to.

Open →

02

Run the corridor

A live, illustrative corridor: seal, scan, handoff, exception. Watch the record build as cargo moves.

Open →

03

The record

From a paper trail to a record that cannot be altered: four properties, the hardware, and what makes custody provable.

Open →

04

What shifts

The operating measures that move first, and how custody feeds the Integrity Index.

Open →

For administrations and corridor operators

Scope a pilot lane. One corridor, one commodity, ninety days.

Book a call with the SIMS team

Where GLaaS sits

Between the trader, the corridor and the administration

A trusted-trader lane only works if every party can see the same custody record. GLaaS is that shared record: each party writes what it did, none can edit what another wrote, and the administration reads the whole chain before the cargo arrives.

The trader

Records

Lot identity, seal applied, load confirmed, documents lodged.

Gets back

A green-lane record that travels with the shipment and clears on evidence, not on reputation alone.

The corridor

Records

Every handoff: carrier, depot, terminal, border post, with time, place and seal state.

Gets back

Exceptions the moment record and movement disagree, routed to whoever holds the cargo at that instant.

The administration

Records

Reads the complete chain, risk-scores the lane and targets exceptions only.

Gets back

Inspection resources on the shipments that earned them; clearance for the ones that did not.

GLaaS is intended architecture in active development. The corridor demo on the next tab is illustrative.

Interoperability

Connecting the systems a corridor already runs on

Connecting Port Community Systems (PCS) and National Single Windows with digital trade corridors, so a declaration, a custody event and a release decision reference the same record across systems and borders. The corridor does not replace those systems. It gives them one version of the truth to agree on.

Port Community Systems

Terminal, carrier and forwarder events bound to the custody record rather than held in a parallel log.

National Single Windows

Declarations, permits and agency decisions reconciled against what physically moved, before release.

Mutual recognition

Evidence an administration on the other side of the lane can test, which is what makes recognition operational rather than diplomatic.

Live demo · exception-based targeting

Run the corridor

A lot-level chain-of-custody engine, GLaaS is the evidence layer that recovers margin exposure, revenue leakage, and recoverable tariff opportunity by proving custody chain and lot traceability. Exception-based targeting on an immutable ledger surfaces the finite set of anomalies that opened exposure windows, so clean lots move to green lane while recoverable opportunities get captured.

Margin recovery

Exposure from diversion and gray-market leakage turned into documented, recoverable fact

Days, not months

border dwell removed by a green lane comes straight off DIO and the cash conversion cycle

To the lot

loss proven, claims reconciled to sealed deliveries, recalls surgical instead of full write-offs

Corridor simulator · live

{{ lotCount }} lots in transit

Green lane

{{ pctGreen }}%

Released on arrival

Exceptions

{{ flagged }}

Targeted for review

Dwell hours avoided

{{ hoursSaved }}

vs. inspect-everything

Immutable lot ledger

Origin → seal → gateway → border → delivery. A dashed span is the break point.

{{ lotGrid }}

Congruent trade is facilitated, dynamic trade is validated on the reason for its variance, incongruent trade is escalated for proportionate intervention. Ten of {{ lotCount }} lots shown.

Green lane Exception, targeted

Why these lots were targeted

{{ exceptionList }}

Custody anomalies targeted by exception

Seal & access events

Tamper evidence compromised, unauthorized facility access, broken seals.

Location deviations

Product tracked to unexpected warehouse, routing change, or unplanned stop.

Timing anomalies

Dwell time exceeds SLA, carrier delays suggest rerouting or diversion.

Physical integrity

Damage, leakage, condition change, or quantity discrepancy in transport.

Verifiable timestamps Tamper-evident & tamper-proof Real-time decision support Granular auditability Enterprise-grade security (aBFT) Identity management standards

The shift GLaaS™ makes

From a paper trail to a record that cannot be altered

Traditional supply chain management proves what the documents say. An immutable chain proves what actually happened, which is a different claim and a much harder one to argue with.

From · Traditional SCM

Many forms of alterable data Focus on the paper trail Easy to tamper, hard to prove Micro-optimized and fragmented

To · Immutable SCM

Known, integrated, immutable data Focus on provenance and accountability Tamper-proof and auditable Macro-optimized, scalable, always true

What a corridor proves

Four properties, established once and preserved

Truth vs. Trust

Every event is known, integrated, and immutable, not asserted on a paper trail.

Inbound Visibility

Full customs visibility on what is arriving, before it arrives.

Outbound Visibility

An export is verified to be a true import, purchase order to point of delivery.

Provenance

Origin, condition, and accountability of goods and data, established and preserved.

The hardware and the record

What makes custody provable

You can see a broken seal. You cannot see a broken chain, unless every handover is recorded. This is the physical layer, and the operating measures it is designed to move.

The seal

ISO 17712:2013 immutable seal

A high-security seal certified by independent laboratories against Clause 5 and Clause 6 of ISO 17712:2013. What matters in a dispute is not the hardware, it is that any interference is evidenced and the evidence holds.

Clause 5 and Clause 6 certified Tamper evidence survives removal attempts Independently tested

The custody record

Geofenced superior custodial control

Every handover becomes an evidence-based confirmation of transfer, geolocated and timestamped on the handler’s own device. No extra hardware to buy, install or maintain, which is why it scales to a whole lane instead of a pilot.

Named party accepting custody at each transfer Location and time recorded at the point of handover Condition evidenced before responsibility passes

What a corridor is designed to move

The operating measures that shift first

Financial recovery is the outcome. These are the leading indicators a supply-chain organization already reports, and the ones a provable custody record is designed to move. Indicative of engagement design, not guarantees.

6 days

Border dwell removed

Green-lane release on a provable custody record. Dwell days come straight off the cash conversion cycle.

1-5%

Exam rate on clean lots

Exception-based targeting replaces inspection-by-default, so scrutiny concentrates on the finite set of anomalies.

60 sec

Tamper-to-alarm

The compensating control that makes a low exam rate defensible to a customs authority.

To the lot

Traceability depth

Recalls become surgical instead of full write-offs, and diversion claims are proven rather than argued.

Figures are drawn from representative engagements and are not audited findings or guarantees of future performance.

Where GLaaS™ fits

Custody is one of five dimensions

The seal record is what makes Custody Integrity evidence rather than assertion, and it feeds the same engine that scores Channel, Revenue, Trace and Trade.

Insights · Healthcare

Budgeting 2.78% supply chain inflation? Audit the pass-through first.

By Dan Garcia, Director & Senior Analyst · August 2026

Health systems are budgeting for supply chain inflation between 2.4% and 2.8% through mid-2027, Vizient's Winter 2026 outlook raised the forecast to 2.78%, with tariffs, freight, imported products, capital equipment, and surgical supplies named among the drivers. The number most systems are not budgeting for is the one hiding inside it: how much of the "inflation" they are asked to absorb is unaudited pass-through and recoverable leakage.

Tariff pass-through is a claim, not a fact. When a supplier raises prices citing tariffs, that increase embeds assumptions: the HTS classification, the declared valuation, the country of origin, the duty program eligibility. Each of those is testable. Misclassification repeats on every entry; first-sale valuation and duty recovery programs routinely offset a meaningful share of claimed tariff cost. A health system negotiating a pass-through without auditing these is accepting the supplier's homework unchecked.

Inflation is uncontrollable. Leakage is not. While procurement fights for basis points on price, whole percentage points leak through channels: gray-market product entering at "discount" prices that void warranty and rebate integrity, rebate claims exceeding actual purchases, shrinkage and dwell in distribution. In one engagement, a global health and medical manufacturer's channel data showed unauthorized product at 12% of direct purchases and rebate over-claims of roughly $200,000 a year, $5.5 million of diversion quantified across three years. That money doesn't show up in an inflation forecast. It shows up when movement is reconciled against reported sales.

Working capital is the third lever. For a med-surg distributor, removing six days of border dwell freed $1.8 million in trapped cash and produced $1.26 million in recurring annual benefit, an 8.4× return on the custody program that produced it. Cash cycle is a supply chain property, not a treasury one.

The discipline: score it before you budget it. The SIMS Integrity Index measures a supply chain across five weighted dimensions, Channel, Revenue, Trace, Trade, Custody, and converts the gaps into a dollar exposure. For a health system, that turns the budget conversation from "how do we absorb 2.78%?" into "what is our recoverable number?" One is a cost of doing business. The other is a project with an ROI.

Find your recoverable number, the free Integrity Snapshot™, hospital/health-system preset included.

Score your supply chain →

Sources: Vizient Winter 2026 Spend Management Outlook (2.78% forecast, July 2026-June 2027); industry reporting on health-system supply chain inflation baselines. Engagement figures from anonymized SIMS client work.

← All Insights

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01Exposure

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02Approach

Built by the people who trained the reviewers

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03Scope

The scope, component by component

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04Process

The sequence, and what closes out at each stage

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05Outputs

Deliverables, not a debrief

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06Evidence

What this work has produced

Findings, measured results and recovery figures are reported in one place, labelled by how strongly each is substantiated, rather than scattered across service pages.

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Every finding, measured result and recovery figure →

The questions we get asked first

If your question is not here, ask it directly.

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Corporate profile 2026

The whole firm, in nineteen sections

Est. 2001 ◆ Global ◆ Supply chain analysis and optimization ◆ Security and compliance. The document behind the site, for readers who want the whole record in one place.

Origins in stochastic modeling for the United States defense community, the architecture of trade integrity, the international record, and the instruments now in build. Available in English, Spanish and Arabic.

The Firm ◆ Connect with us

Start with what your own records show.

www.SIMSWW.COM

Not sure where to start?

The Integrity Platform runs from a free five-question snapshot through to recurring measurement. Pick the step that fits before you book.

See the Platform →

An invitation to begin

Every engagement begins with a conversation. We would be glad to learn your constraints, understand your objective function, and engineer the outcome that meets your goals. Tell us what you are optimizing for, and we will show you how security, compliance, and performance are delivered as a single result.

Book directly

Pick a time that works

Thirty minutes with the SIMS trade team. No form, no gatekeeping, you will be talking to someone who has done the work.

Get a 30-minute read on your exposure
First 30 minutes

Where your goods move, who touches them, and where cost and clearance friction is showing up.

What you leave with

A read on which Integrity Index dimensions are exposed, and which are worth measuring first.

If it fits

A scoped assessment against the Index, and a view of whether GLaaS™ applies to your custody chain.

Sample deliverable ◆ Illustrative

Integrity Index, Engagement Dashboard

Composite score
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Est. annual exposure
{{ exposure }}
Per $500M of shipped value
Recoverable
{{ recoverable }}
Duty, rebate and dwell
Time to first read
6 wks
Baseline assessment

Dimension detail

{{ dashRows }}

What you receive

Scored baseline across all five dimensions, with evidence Exposure model tied to landed cost and cash conversion Prioritized remediation roadmap by recoverable value Quarterly re-score and board-ready reporting pack

Engagement path

1 · Baseline
Six-week scored assessment against the Index.
2 · Remediate
Work the weakest dimensions in recoverable-value order.
3 · Instrument
GLaaS™ custody ledger and continuous re-scoring.
Keep this assessment
We'll send the scored baseline and walk you through it in 30 minutes.
Figures are illustrative, a real engagement is computed from your data.
SIMS Assistant
Trade & compliance questions
Tell me where your goods move and where the friction is, I'll point you to the right dimension of the Integrity Index.
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SIMS Assistant is typing…
Book 30 minutes with the trade team Score your supply chain first

Am I exposed? · 60-second check

First, which side of the border are you on?

One tap. The question after this one differs for each.

Can you reconstruct who physically held a consignment between arrival and release?

If the answer is anything other than a named person, a time and a place at every handover, the exposure is already measurable. Eight questions on the next page will tell you how far it runs.

Run the border audit →

Does product you make, or handle, ever end up somewhere it shouldn’t?

One click. No form until you have seen the point.

See your exposure in dollars.

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That did not send.

Something between your browser and our inbox blocked it, often an ad blocker or a corporate network. Your answer is not lost, use either route below and it reaches the same person.

On its way.

We will come back with an exposure estimate and what it would take to measure it properly.

Score all five dimensions →
Rather ask a question?

Free · no signup

Are you exposed?

Five questions on the five dimensions returns your likely classification and where the exposure sits.

About 5 minutes · indicative, not validated

Take the assessment →
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